Terms of Service

Last Updated: April 12, 2025

These Terms of Service govern your use of Async Awake’s website (asyncawake.com) and Chat Agent services. By using our services, you agree to these terms.

1. Services

Async Awake provides custom AI Chat Agent solutions, including design, deployment, and maintenance. We aim for quality but do not guarantee specific outcomes.

2. Client Responsibilities

You agree to:
- Provide accurate information for Chat Agent development.
- Use our services lawfully.
- Pay agreed fees on time.

3. Payment Terms

Pricing is outlined in your service agreement. Payments are due as invoiced. Late payments may incur fees or service suspension.

4. Intellectual Property

We retain ownership of our tools and code. You own your Chat Agent’s custom content and branding. You grant us permission to use your logo in our portfolio unless otherwise agreed.

5. Termination

Either party may terminate with 30 days’ written notice. No refunds for completed work unless specified.

6. Limitation of Liability

Async Awake is not liable for indirect damages or losses. Our liability is limited to fees paid in the prior 6 months.

7. Changes to Terms

We may update these Terms. Continued use constitutes acceptance.

8. Contact Us

For questions, contact support@asyncawake.com.